Sunday, February 20, 2011

aim@ FAQs

We understand that aim@ users may have some questions about the app. Please feel free to contact us if you need assistance. 

Q: How does aim@ work?
A: aim@ collects the gyroscope data while user aims to the points. After collecting enough information, the app uses the mathematics formulae to compute width, height, and range of objects.
Q: Why do I get negative results or the results are very off?
A: Sometimes, when you start using aim@ and do not face directly to the object. Results will be inaccurate. We are working on fixing these bugs.
Q: How can I fix/avoid this problem?
A:  To fix the problem, press “Reset” at the bottom right of the camera view. To avoid it, always press “Start” button in the main menu after already turning towards objects.
Q: I don’t get accurate results, what should I do?
A: Make sure that your height is accurate and your posture is right. The most important part is keeping your hands steady when aiming. Be sure to see video tutorial and refer to User’s Guide before using.
Q: Can I measure object not on the ground?
A: No. Objects to be measured need to be at ground level. If needed, the virtual projection lines can be made from the object to the ground level.
Q: Can I measure people’s height?
A: Of course. Aim at heel first and then head. It may be easier to aim from behind. Aiming from toe to head will give a little bit off results.
Q: Do I have to set my height every time I use aim@?
A: No. The app saves your setting.

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